What’s the Difference Between Free and Paid Plans?

The Free and Paid plans offer different levels of features, designed to cater to various needs depending on the level of customization and branding required for your Help Center.

Included in the Free Plan:

1. Unlimited Articles: You can create and publish as many articles as you need, providing endless content for your users.
2. Unlimited Categories: Organize your content into unlimited categories, making it easier for users to navigate and find information.
3. Custom Branding: Personalize your Help Center with your brand’s logo, colors, and theme to provide a branded experience for your customers.
4. Basic SEO: The Free plan includes essential SEO features, allowing you to optimize your Help Center for better visibility in search engines.

In the Paid Plan (Everything in Free, Plus):

1. Custom Domain: With the Paid plan, you can set a custom domain for your Help Center, such as support.yourcompany.com, providing a more professional and branded experience for your users.
2. Remove “Powered by” Branding: The Paid plan allows you to remove the “Powered by” label, making your Help Center appear completely branded to your business, offering a more polished look and feel.

The Paid plan is ideal for businesses that need additional customization, branding, and control over their Help Center’s appearance. It provides a more professional presentation with options like custom domains and the ability to remove third-party branding, ensuring that your Help Center aligns seamlessly with your overall business identity.